Chỉ số ta theo đuổi phải là chỉ số về giá trị của sản phẩm đối với người dùng

What should stand out in the definition above are the expressions: “grow this metric” and “driving sustainable growth.” These two simple sentences make it crystal clear what the goal of the NSM should be. What’s less obvious and the part that companies always fail to spot is the “core value that your product delivers to customers.” This is the purpose of the NSM! And yet, as I look around at product teams I’ve worked with, I cannot help but feel that somehow, somewhere we lost our way, following the wrong star.

Nguồn:: Why the term “North Star Metric” is a terrible metaphor for product success | by Bhavik Patel | CRAP Talks | Medium